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July 30, 2021 by Service Direct

Introducing Lead Insights Service

We are excited to announce the launch of a new and improved service offering called Lead Insights Service. Our mission is to build human-enabled, smart technologies that help local service businesses achieve their goals, and the release of Lead Insights Service will help do just that. 

Lead Insights Service is designed to increase the profitability of your Campaigns while also saving you valuable time and money. Our Quality Assurance team will proactively review and verify each Lead, while also capturing critical data points, which enables you to make smarter decisions and get the most out of your Campaigns. 

Is it right for you?

Lead Insights Service is good for Clients of Service Direct that:

    • Want to know more advanced metrics like Call Answer Rate, Booked Appointment Rate, and Cost Per Booked Appointment.
    • Don’t have enough time or resources to effectively manage Leads in order to unlock their Lead Performance Metrics.
    • Have a hard time Submitting Leads for Review within the eligibility time frame for Lead Credit.
    • Want to know more about where the gaps are in their call to customer process. 

Why should you try it?

    • Increase the profitability of your campaigns. Our Quality Assurance team will review and verify the Billable status of every Lead generated to ensure you are only paying for Leads from new potential customers.   
    • Help you make smarter decisions. Our Lead Insights Service will unlock critical insights into your Campaign and Sales performance to help you make smarter decisions around Campaign Optimization, as well as help you understand how to turn more calls into customers.
    • Save valuable time. Our Lead Insights Service saves you time by letting our team proactively review all Leads generated by your Campaigns so that you don’t have to. This means they will verify the Billable status of every Lead so that you don’t have to worry about submitting Leads for Review within the eligibility time frame.

What does the service include?

    • Lead Verification. Our Quality Assurance team will proactively review all Leads generated by your Service Direct Campaigns to make sure you only pay for Leads from new potential customers, and that you don’t pay for any Leads that you shouldn’t.  
    • Lead Performance Metrics. Our Quality Assurance team will also analyze each Lead generated and capture critical data points to unlock key performance metrics including your Call Answer Rate, Booked Appointment Rate, and more.

Lead Insights Service can be added to any Marketplace or Select Lead Generation program.

For existing clients, if you are interested in enrolling or learning more about the service, reach out to support at support@servicedirect.com.  All new Marketplace and Select Clients will receive a complimentary free trial of Lead Insights Service.

Download the Lead Insights Service Overview PDF to learn more.

 

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