How to Develop a Winning Marketing Plan for Towing Companies
October 21, 2022 by Molly Weybright

How to Develop a Winning Marketing Plan for Towing Companies

"Marketing is no longer about the stuff that you make, but about the stories you tell.”
 
- Seth Godin, Bestselling Author and Blogger
 

Towing companies are always looking for ways to stand out from the competition. After all, towing is a service many people need but don't necessarily want to use.

So how can you make your towing company the one that people think of first when they need help?

With a little bit of planning and some creative marketing, you can easily bust through the competition and attract new business. In fact, only 57% of people report doing any content marketing, so there's a lot of room to get ahead.

Content-Marketing-SB-Survey-CM-Adoption-Rate-towing

 

Keep reading to learn our top tips for marketing your towing company.

Why Does Your Towing Business Need a Marketing Plan?

When it comes to small businesses, a solid and effective marketing plan can be the difference between success and failure.

Creating an effective marketing plan will give your towing business visibility, attract new customers, and keep the old ones coming back.

It can even help to expand your towing services by emphasizing some features or advantages that you offer that set you apart from other towing companies in the area.

Plus, 61% of small businesses that report doing any marketing have a plan, so you need to make sure you're keeping up with the majority by implementing your own plan.

Content-Marketing-SB-Survey-CM-Plan-towing

To Start, Solidify Your Brand and Mission Statement

The first step to crafting a top-tier towing marketing plan is solidifying your brand.

A well-crafted brand identity and mission statement should be utilized to market your towing services and drive customer loyalty.

"Without a mission statement, you may get to the top of the ladder and then realize it was leaning against the wrong building."
 
- Dave Ramsey, Radio Show Host & Author
 

Small businesses in particular should focus on creating valuable content around their mission statement to inform customers as to why they should choose them as their towing company and what sets them apart.

In order to craft a mission statement that best reflects your towing company, you'll want to use all your resources. Talk to your employees, your friends, and your customers to see what their ideas are.

If you need some ideas, take a look at these impactful mission statements from brands across the world.

Free Download: The Ultimate Towing Marketing Guide

Take Market Positioning Into Account When Crafting Your Marketing Plan

The next step in crafting a premier towing marketing plan involves taking market positioning into account.

Market positioning is where your company is relative to competitors in your industry and area. In other words, your market positioning revolves around what you can offer to customers that your competitors can't.

Understanding this helps to optimize your potential to reach new customers and increase your customer base.

When creating a marketing plan you will want to consider what features set your product or service apart from your competitors, as well as look at any other value propositions that help you stand out:

SERVICE

  • How does your towing business stand out from the competition?
  • How do your services solve customers' specific needs?
  • Do any of your services directly work to instill trust/value in what you do in the eyes of your customers?

PEOPLE

  • Do your internal policies and pay scales work to attract the best employees?
  • Have you empowered your employees to work toward the mission of your company?
  • Does every employee at your towing company have clearly defined roles?

PRICE

  • Do you have a pricing model that offers value to the customer while also ensuring your employees are fairly compensated?
  • Are you checking on what your competitors are charging to ensure you are pricing your services relative to the market?

PROCESS

  • How are you working to touch base with potential customers?
  • Do you have communication plans in place to touch base with existing customers?
  • From a wide lens, how is your towing company making peoples' lives easier?

 

Doing this can drastically improve brand visibility and boost sales opportunities for your small business.

Next, Create Goals to Set You Up for Success (and Track Them!)

Creating goals to set you up for success is essential for towing marketing plans, especially as a small business. Knowing your destination and plotting the course to get you there can help keep you focused and motivated to reach those goals.

Setting measurable, achievable, realistic goals will help guide the way so that when it's time to track your progress you have a clear understanding of where you started and where you want to be.

This important step can help ensure your towing marketing plan is successful and that it guides your business in the right direction.

Stuck on Goals? Consider Using the OKR Methodology

If you're having trouble setting achievable goals for your towing marketing, consider using the OKR methodology.

OKR stands for Objectives and Key Results, which is an effective goal-setting technique to help ensure that you are meeting your marketing goals.


Towing Marketing Goal OKR Diagram

This approach provides you with clear objectives to be achieved, as well as measurable metrics to check your progress toward those objectives.

By focusing on each step of achieving the goals rather than the overall goal itself, OKRs can create motivation and proper accountability while also helping to understand when marketing strategies should be reevaluated or adjusted.

Research Which Marketing Channels You Want to Target

Now that you have some goals set up and you understand where your towing company fits into the market, it's time to look into the various digital marketing channels available to you.

By researching different marketing channels, you can decide on a few that appeal to your customers and align with your towing business goals. This will help you maximize your impact on potential buyers.

Marketing Channels to Consider:

Small business owners have a unique opportunity to try out multiple channels to find what works best for them, so be sure to experiment with different platforms and tactics before investing too deeply into one.

Know that research takes time and effort, but it will pay off in the long run as you shape an effective marketing plan for your towing business.

Free Download: The Ultimate Towing Marketing Guide

Set a Reasonable Budget for Your Marketing Efforts

Setting a budget that allows for your towing business to grow while supporting your marketing initiatives is a key factor to consider when creating a marketing plan.

It can be challenging to know where to start and to make sure you are able to commit to the budget, but it is essential to stay within your means and act responsibly.

Towing Company Marketing Budget Chart (1)

Different types of marketing are going to require varying levels of financial commitment in order to see success, so be sure to take that into account when developing your towing marketing budget.

This way you can conserve resources while still getting results, thus creating an effective towing business marketing strategy that falls within your means.

Use Digital Marketing Tools to Get Ahead of the Competition

Digital marketing tools are invaluable to small business owners looking to gain an edge over the competition, especially with 54% of small businesses using 3rd party tools.

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Because of this, a successful towing marketing plan will use a variety of tools. Fortunately, in today's day and age, there are a ton of affordable tools available to small businesses to do everything from scheduling social media posts to personalizing email marketing campaigns to generating leads through a partnership.

Put simply, utilizing digital marketing tools can help you stay ahead of the competition and serve more customers.

In Conclusion

Marketing your towing business doesn't have to be complicated or expensive. You just need a clear plan to get started. 

By following the steps in this blog, you can create a plan that works for your towing business and budget. And if you need more help, we've got you covered.

Download our ultimate guide to towing marketing for in-depth information on how to get ahead in today's market.

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