Service Direct Enterprise: Built for Performance at Scale

THE FEATURES YOU NEED. THE PAY PER CALL RESULTS YOU EXPECT.

For nearly two decades, Service Direct has helped thousands of small and medium-sized businesses grow with high-quality phone call leads from motivated consumers. In recent years, more and more enterprise-level buyers, including national brands, multi-location businesses, franchise networks, and agencies, have come to rely on us to power their local call acquisition efforts.

Service Direct Enterprise brings together a flexible set of features, tools, and account structures designed specifically for businesses that need to manage performance at scale and want to do it with pay-per-call precision.

Today, we’re better equipped than ever to support these sophisticated buyers with scalable infrastructure, customizable program options, and expert support, whether they’re driving calls across hundreds of locations or optimizing campaigns through API-based integrations.

“Service Direct Enterprise is a product specifically geared to and for regional and national home services brands, as well as the agencies who support them. Leveraging close to 20 years of performance marketing experience, SD Enterprise allows clients to quickly and easily launch campaigns that drive high quality, high intent phone call leads to fuel growth immediately." – Troy Johnston, Director of Enterprise Sales

Everything You Need to Manage Pay Per Call at Scale

Whether you're a national brand, multi-location business, franchise network, or agency, Service Direct Enterprise provides the flexibility, visibility, and control required to manage marketing performance across a complex organization.

Buy Calls the Way that Works for You

Bid based on consumer intent or qualified call duration. Our AI-powered Quality Check helps ensure the calls you receive meet your standards for quality and intent. Campaigns can be managed directly through our platform or programmatically via Dynamic Connect, our flexible call-buying API.

Flexible Account Structures

Whether you want to manage everything centrally or empower individual stores or clients, our multi-level account tools make it easy. Configure billing, permissions, and access based on your operational structure.

Transparent Spend and Fulfillment Monitoring

Track call volume and campaign activity across your account. Fulfillment limits can be set to align with business needs, helping you stay in control as you scale.

Custom Reporting and Performance Visibility

From high-level executive summaries to detailed location-level reporting, our tools provide the insights you need to evaluate success and make informed decisions.

Dedicated Account Management

Our experienced team works with you to maximize results, resolve issues quickly, and uncover new opportunities to drive growth.

“Service Direct Enterprise offers account customization, ongoing account manager support and valuable key data insights. This not only drives results quickly, but also delivers strong and consistent ROI." – Troy Johnston, Director of Enterprise Sales

Real-World Use. Real-World Results.

Service Direct Enterprise is already powering successful Pay-Per-Call Campaigns for a variety of sophisticated buyers:

A national pest control brand launched campaigns across dozens of locations and began receiving high-quality calls within hours. With help from our proprietary pricing data and AI-driven Quality Check, they scaled efficiently while maintaining a cost per customer that aligned with their targets.
An agency managing local service clients uses our platform to deliver consistent results across multiple Service Categories. They benefit from centralized oversight with the flexibility to focus on individual client campaigns, enabling both scale and precision.
A private equity group gives each brand control over its own budget and campaigns, while corporate maintains visibility into performance. This hybrid model supports local autonomy without sacrificing access to campaign insights at the location level.

Why It Matters Now

Enterprise buyers have been using these tools and capabilities for years, but until now, we haven’t packaged them under a single name. By formally introducing Service Direct Enterprise, we’re making it clear: we’re not just a trusted partner for SMBs — we’re purpose-built for performance at scale.

From API-based call buying to multi-location management to advanced call quality monitoring, Service Direct Enterprise is the foundation for scalable, high-performance pay-per-call marketing.

If your business needs go beyond the basics, we’re ready to meet you there.

LET'S TALK

If you’re managing call-based marketing for a complex organization and looking for a partner who understands how to drive performance at scale, Service Direct Enterprise is built for you.