Small Business Marketing & Growth Blog | Service Direct

Top Digital Marketing Trends to Know in the Back Half of 2024

Written by Molly Weybright | Aug 8, 2024 7:00:00 PM

Staying updated with the latest digital marketing trends is crucial for small businesses aiming to stay competitive. As we move into the latter half of 2024, several key trends are shaping the digital landscape. 

Understanding and leveraging these trends can significantly enhance your marketing efforts and drive business growth.  So read on to discover the top digital marketing trends for 2024 and get ahead of the competition.

Continued Dominance of Generative AI

Generative AI continues to revolutionize how small businesses connect with customers. AI tools are becoming more powerful and affordable, allowing small businesses to leverage advanced technology without breaking the bank.

It's safe to say that AI isn't going anywhere—in fact, it’s predicted to continue growing—especially in the conversation about 2024 digital marketing trends.

How Small Businesses Are Using Generative AI:

  • Content Creation: AI tools can quickly generate blog posts, social media content, and marketing materials. This capability allows businesses to maintain a consistent content schedule without the need for a large content team.
  • Customer Service: AI-powered chatbots provide instant support, handling common queries and issues efficiently. This improves customer satisfaction and reduces the workload on human staff, who can then focus on more complex issues.
  • Personalized Marketing: AI analyzes customer data to create personalized marketing messages and product recommendations. This level of personalization can significantly increase conversions by targeting customers with messages that resonate with their specific needs and preferences.
  • Social Media Management: AI tools schedule posts, analyze engagement, and generate content ideas based on trends. This not only saves time but also ensures that the content is relevant and engaging.

Affordability of Generative AI

While AI might sound expensive, many affordable tools cater specifically to small businesses. These tools often offer scalable pricing plans, allowing businesses to pay only for what they need. 

Additionally, the efficiency and automation provided by AI can lead to significant cost savings in the long run.

Improving AI Technologies

Generative AI has been a growing small business digital marketing trend over the past few years, and its capabilities are improving. 

Advances in machine learning algorithms, natural language processing, and data analytics mean that AI tools are becoming more accurate, efficient, and user-friendly. This ongoing improvement makes generative AI an increasingly valuable asset for small businesses.


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Keep these tools in mind as you research AI as a top B2B digital marketing trend:

  • ChatGPT: This AI-powered chatbot from OpenAI can generate human-like responses for customer service, content creation, and more.
  • Copy.ai: A tool designed to create marketing copy, social media posts, and other written content quickly and effectively.
  • Jasper: An AI writing assistant that helps create high-quality content for blogs, emails, and advertisements.
  • Grammarly: Not just a grammar checker, but also an AI tool that suggests content improvements and helps with clarity and engagement.
  • HubSpot: Utilizes AI for marketing automation, customer relationship management (CRM), and analytics.
  • Canva: Integrates AI to assist with design creation, making it easier for businesses to produce visually appealing content.

Phasing out of Third-Party Cookies

Google's gradual phasing out of third-party cookies is a significant shift impacting small businesses' ability to track customer movements on the web. This change emphasizes the importance of first-party data and ethical data practices.

As a refresher, third-party cookies are small bits of data that track searchers' activities across different sites to deliver targeted ads. 

While this change goes into effect, small businesses will find it harder to track and target customers using third-party cookies. This could lead to less effective advertising and difficulty in measuring the success of marketing campaigns.

It emphasizes the need for transparent and ethical data collection practices. Businesses must build trust with their customers by clearly communicating how data is collected and used. 

Small businesses must adapt by focusing on first-party data and building direct customer relationships. This can include gathering data through customer surveys, loyalty programs, and direct interactions.

For small businesses, this change won’t be easy. Larger companies have more resources to adapt to these changes, while small businesses might struggle with the transition. 

However, small businesses often have closer, more personal relationships with their customers. By demonstrating a commitment to privacy and ethical data use, these companies can enhance their reputation, making customers more likely to choose and recommend their services.

Influence of Short-Form Video Content

Short-form video content is becoming increasingly important for B2B businesses. While longer videos might strain small business budgets and resources, shorter videos are more accessible and popular, especially among younger audiences.

Benefits of Short Form Videos:

  • Cost-Effective: Easier and cheaper to produce than long-form content. Small businesses can create engaging videos using just a smartphone and basic editing tools.
  • Engagement: Captures audience attention quickly and effectively. Short videos are ideal for conveying a message succinctly, making them perfect for social media platforms.
  • Reach Younger Audiences: Popular platforms like TikTok and Instagram Reels are ideal for reaching younger generations who prefer quick, digestible content.

Tools for Creating Short Form Videos:

  • TikTok: Create engaging and trending short videos. TikTok's algorithm can help small businesses reach a wide audience by promoting content that resonates with users.
  • Instagram Reels: Share short, engaging content with a broad audience. Reels are integrated into Instagram, making it easy to share content with existing followers and discover new ones.
  • Canva: Offers tools for easy video creation and editing. Canva's user-friendly interface allows even those with no design experience to create professional-looking videos.

Automation Tools for Efficiency

The plethora of available digital marketing services for small businesses can be overwhelming. Finding the time and resources to dedicate to efforts such as email marketing is a big challenge for many small businesses.

However, prioritizing automation can streamline operations and improve efficiency.

Business Elements to Automate:

  1. Email Marketing: Automate email campaigns for timely and personalized communication. Automated emails can nurture leads, welcome new subscribers, and re-engage inactive customers without requiring constant manual input.
  2. Social Media Posting: Schedule posts in advance to maintain consistent engagement. Automation tools can also provide insights into the best times to post and which types of content perform best.
  3. Customer Relationship Management: Automate customer interactions and data management. A CRM system can track customer interactions, manage sales pipelines, and provide valuable insights into customer behavior.

There are a number of automation tools to consider using for your business. 

For email marketing automation, Mailchimp offers features like segmentation, A/B testing, and analytics to help businesses optimize their email campaigns.

With social media scheduling and management, you might use Hootsuite. It supports multiple social media platforms and provides tools for monitoring engagement and analyzing performance.

Finally, a comprehensive CRM and marketing automation tool can’t be beat. HubSpot's free CRM includes contact management, email tracking, and meeting scheduling, making it a valuable tool for small businesses.

The Rise of Voice Search

Voice search usage is on the rise, and businesses must adapt their content and strategies to align with this trend. Nearly 60% of consumers between the ages of 25 and 34 use voice search daily.

To adjust to voice search in your business strategy, use natural language and conversational keywords. Voice search queries often differ from typed searches, so optimizing content for spoken language is crucial.

You’ll also want to ensure your website is mobile-friendly and loads quickly. Many voice searches are conducted on mobile devices, so a responsive design is essential.

Finally, optimize your content and Google Business Profile for local search queries, as many voice searches are location-based. Ensure your business information is accurate and up-to-date on platforms like Google My Business.

Quick Ways to Optimize for Voice Search:

  1. Use Structured Data: Implement schema markup to help search engines understand your content. This can improve your chances of appearing in featured snippets and voice search results.
  2. Answer Questions Directly: Create content that answers common questions related to your business. Consider adding an FAQ section to your website that addresses these queries.
  3. Improve Page Speed: Ensure your website loads quickly to enhance user experience. Use tools like Google PageSpeed Insights to identify and fix issues that may be slowing down your site.

In Conclusion

Staying abreast of current digital marketing trends is essential for small businesses to remain competitive. From the continued rise of generative AI to the removal of third-party cookies, the influence of short-form video content, the adoption of automation tools, and the rise of voice search, these trends are shaping the future of digital marketing. 

By understanding and leveraging these trends, small businesses can enhance their marketing efforts, connect more effectively with customers, and drive growth. Trends are always changing, but staying informed and adaptable is critical to the success of many small businesses.

By focusing on these trends and utilizing the tools mentioned, you can take advantage of all the benefits of digital marketing for small businesses in 2024 and beyond.

FAQs About the 2024 Digital Marketing Trends for Small Businesses

Is Digital Marketing Still Worth it in 2024?

Yes, digital marketing is still worth it in 2024. It continues to be a vital tool for reaching and engaging customers, driving sales, and staying competitive in an increasingly digital world.

What is the Next Big Thing in Digital Marketing?

The next big thing in digital marketing is most likely the continued integration of generative AI and advanced automation tools. These technologies are set to enhance personalization, improve efficiency, and drive more effective marketing strategies.

Will Digital Marketing be Replaced by AI?

AI won't replace digital marketing but will significantly transform it. AI tools will automate repetitive tasks, provide deeper insights, and enable more personalized and effective marketing campaigns.

What is the Fastest Growing Area of Marketing Right Now?

The fastest-growing area of marketing right now is short-form video content. Platforms like TikTok and Instagram Reels are driving this growth, making it a critical component of modern marketing strategies.

What Will Digital Marketing Look Like in 2030?

No one knows for sure, but it’s likely that by 2030, digital marketing will be highly personalized, data-driven, and integrated with advanced AI technologies. Voice search, augmented reality, and immersive experiences will likely play significant roles in engaging consumers.

What is the Biggest Trend Now in Digital Marketing?

The biggest trend in digital marketing right now is the continued rise of generative AI. Businesses are increasingly using AI to create content, personalize marketing efforts, and enhance customer interactions, driving efficiency and effectiveness.

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