Water Damage Home Service Marketing Plan
March 20, 2023 by Molly Weybright

Stand Out in Your Market With This Water Damage Marketing Plan

"Marketing is no longer about the stuff that you make, but about the stories you tell.”
- Seth Godin, Bestselling Author and Blogger


Water damage can happen to anyone, at any time. If you want to be the number they dial when disaster strikes, it's important to have a well-thought-out water damage remediation marketing plan in place.

A good water damage marketing plan will help you reach your target market, set and track achievable goals, and feel comfortable building on your existing plan as your company grows.

We found that only 57% of small businesses report doing any content marketing, and only 61% of those businesses have a documented content marketing plan. Put simply, you’ll not only see growth in your business, but you will also stay ahead of the competition by creating a solid marketing plan.

Water Damage Content Marketing Adoption Rate

In this article, we will discuss how you can ensure your company thrives by developing a water damage marketing plan that works to get your company off the ground and moving toward your long-term goals.

We'll start by talking about what goes into a great mission statement, then move on to market positioning and setting goals. Finally, we'll discuss how digital tools can help you stand out from the competition. By the end of this blog, you should feel confident getting started with building your own successful water damage marketing plan.

Get Started By Defining Your Business

Your water damage company's brand is how customers will perceive your business, so it's important to put some thought into defining it. A strong brand will help you connect with customers and create a lasting impression. It's especially important to focus on branding if you're looking to reach customers through a digital marketing plan.

Take the time to define your company's mission and values, and craft a brand identity that reflects those things. Then, be consistent in how you communicate your brand across all of your marketing channels.

By taking these steps, you'll create a strong foundation for your water damage company's brand that will serve you well for years to come.

Free Download: The Ultimate Water Damage Marketing Guide

What is Your Mission Statement?

Any business, big or small, can benefit from having a mission statement. But for small businesses trying to connect with new customers, it's especially important to have a mission statement that resonates both internally with you and your team, as well as externally with your customers.

Your mission statement should be more than just a few words on a piece of paper; it should be the guiding principle that drives everything you do. It should be something that your employees can rally behind and that your customers can identify with.

If your mission statement is well-crafted, you can easily use it in your marketing plan to help you attract the right kind of attention and build a loyal following. Taking the time to craft a mission statement that captures the essence of your business and that you can be proud of is a critical first step in building out your marketing plan.

Are you feeling stuck on developing your mission statement? Check out this list of memorable mission statements to get some inspiration.

"If people believe they share values with a company, they will stay loyal to the brand."
- Howard Schultz, Businessman and CEO

Define Your Market Positioning

As you develop your digital marketing plan, it's important to think about how you want to position your business in the market. Who is your target audience, and what do they need?

Once you have a good understanding of your audience, you can start to figure out what makes your company unique and how you can best meet their needs.

Do you have a unique selling proposition? What do you offer that your competitors don't? Once you have a clear idea of your market positioning, you can begin to develop targeted digital marketing campaigns that will help you reach your goals.

As you continue to iron out your company's market positioning, keep these key questions in mind and you'll find a solid space for your water damage business to fit in the market:


  • In what ways does your water damage company stand out from the competition?
  • Are there specific ways you can help your customers with their problems?
  • Do you have specific offers or services that will help instill trust/value in your business for new customers?


  • Are you doing what you can to attract the best employees?
  • Are your employees empowered to work toward the company's mission?
  • Are there clear roles for every employee at your company?


  • Is your pricing model set to respect your employees' time and efforts while also providing value for the customer?
  • Do you have a plan in place to continually evaluate how your customers are adding value to your water damage business?
  • Have you looked at what competitors are charging to ensure your prices are aligned with the industry for the quality you offer?


  • What forms of communication do you have in place to touch base with potential customers?
  • In what ways are you communicating with existing customers?
  • On a general scale, how is your water damage company making customers' lives easier?
  • How will you support customers financially and emotionally throughout your service process?

Use Goal Tracking to See Results

If you're serious about your digital marketing goals, you need to be tracking your progress. Without tracking, you won't be able to see what's working and what isn't. You won't be able to adjust your strategy or find new opportunities. Tracking is essential for any successful water damage digital marketing plan. 

But it's not enough just to track your goals. You also need to set realistic goals in the first place. Otherwise, you'll end up disappointed with your results. Fortunately, setting realistic goals is easier than it sounds. Start by figuring out what you want to achieve, and then break those goals down into smaller, more manageable pieces. 

Once you have the beginnings of a marketing plan in place, you can set goals and start tracking your progress in order to make necessary adjustments as needed. With a little forethought and a lot of consistent effort, your water damage marketing plan will be successful.

OKR Goal Planning

Objective and Key Results (OKR) goal planning methodology has been gaining popularity in recent years, as more and more companies have been finding success using this approach, including Service Direct! The OKR system involves setting specific, measurable goals and then tracking progress against those goals on a regular basis. This system can be used to track progress at the individual, team, or company level.

Damage Marketing Goal OKR Diagram

One of the key benefits of using the OKR system is that it helps to keep everyone focused on the most important tasks, which is incredibly important for small businesses. This can be especially helpful in a fast-paced environment where it is easy to get sidetracked.

Another benefit of using the OKR system is that it forces you to periodically review your progress and make necessary adjustments. This helps to ensure that you are always moving forward and making progress toward your goals. If you are looking for a goal-setting system that can help your company achieve success through digital marketing, the OKR system may be worth considering.

Digital Marketing Channels

When it comes to marketing your water damage company, there are a lot of different channels you can use to reach your target audience. But with so many options available, it can be tough to figure out which ones are right for you. To develop a successful marketing plan, it's important to take the time to evaluate all of the available channels and determine which ones will be most effective for your business.

Digital Marketing Channels:

  • Email Marketing
  • Social Media (Facebook, Instagram, NextDoor, Youtube)
  • Content Marketing (Blog posts, infographics, resource articles)
  • Search Marketing (SEO)
  • Lead Generation
  • Paid Advertising (Google Ads, pay per call, pay per click)

One of the most important factors to consider is your target audience. Different marketing channels will reach different types of people, so you need to make sure you're using the channels that will reach the people who are most likely to use your services. Another key factor is your budget. You need to make sure you're using channels that are within your budget and that will give you the best return on investment.

Once you've evaluated all of these factors, you'll be able to develop a marketing plan that will help you reach your business goals.

Budgeting is Crucial

When it comes to digital marketing, one of the most important things you can do is set a realistic budget. Without a budget in place, it's all too easy to overspend on your marketing efforts and end up in the red. But how do you know how much to allocate for your digital marketing plan?

There are a few factors you'll need to consider, most of which we've already discussed in this blog. These include the size of your target market and the level of competition as well as which channels you want to focus on because each one will come with its own set of costs. Once you have a clear understanding of your needs, you can start to put together a budget that will help you achieve your marketing goals.

Water Damage Company Marketing Budget Chart

With a well-defined budget in place, you'll be able to make the most of your marketing dollars and get the results you're looking for. So don't cut corners when it comes to developing your digital marketing plan—setting a realistic budget is crucial to success.

Beat the Competition By Using Marketing Tools

There are a lot of digital marketing tools out there, and it can be hard to know which ones are worth the investment. However, if you're serious about growing your water damage restoration business and standing out from the crowd, these tools are going to be worth the money.

In fact, only 54% of small businesses reported using a 3rd party tool to execute their content marketing strategy. You can easily put your company in the top half of water damage businesses out there by investing in tools.

Water Damage Marketing Tool Adoption Graph

To start, consider investing in a good SEO tool. This will help you optimize your website for a better search engine ranking. 

If you're looking to create more engaging content, then consider investing in a content marketing platform like HubSpot or BuzzSumo

Finally, use metric tracking tools as much as possible to get the best big-picture view of your water damage marketing efforts and how well they are (or are not) working for your overall marketing plan.

Ultimately, you'll want to use as many tools as possible. Many businesses are too reliant on one single platform or marketing tactic and when that hits a speed bump or has a lull, you'll be in a tough spot trying to pull together other tools and techniques.

Download Water Damage Marketing Guide

Related Content

Start Growing Your Business with No Risk Get Leads Now