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Save Money and Energy At Work With These 5 Helpful Tips

Save Money and Energy At Work With These 5 Helpful Tips

November 8, 2017 by Raquel Phillips

Does your company practice eco friendliness? Do you recycle? Compost? Reuse? No matter your industry, there are small, yet significant, steps you can take.
The Future of Customer Service: Chatbots

The Future of Customer Service: Chatbots

November 1, 2017 by Joshua Chakra

This month, explore the implications of growing artificial chat intelligence on the customer service industry.
ContentATX: Creating Impactful Content

ContentATX: Creating Impactful Content

October 25, 2017 by Stevie Valle

Our content team had the opportunity to attend ContentATX and absorb industry leading knowledge. Here's what we learned about creating impactful content.
2017 Elevate Support Summit: Taking Our Support Team To The Next Level

2017 Elevate Support Summit: Taking Our Support Team To The Next Level

October 18, 2017 by Cheryl Spriggs

In early October, our Client Operations and Support Team traveled to Denver to attend the Elevate Support Summit. Here's what we learned!
Making Location Targeting Work For You

Making Location Targeting Work For You

October 10, 2017 by Ty Alyea

Search marketing success hinges upon tailoring and optimizing campaigns to find your ideal customers. So how do we make location targeting work for you?
The Future of Customer Service

The Future of Customer Service

September 27, 2017 by Joshua Chakra

How do new, emerging technologies disrupt the classic human to human interaction? And can technology really improve the way you engender happy customers?
CEO Warrior Fast Track Academy Recap

CEO Warrior Fast Track Academy Recap

September 22, 2017 by Rachel Ramsey

Service Direct joined CEO Warrior for their Fast Track Academy Seminar September 19 - 22....here's our recap of this awesome event!
Cyber Security: How Safe Is Your Business From Cyber Attacks?

Cyber Security: How Safe Is Your Business From Cyber Attacks?

September 19, 2017 by Stevie Valle

Now more than ever, it’s vital that your business invests in cyber security solutions to protect customer data, trade secrets, or wealth from cyber criminals.
Customer Spotlight: Specialize Heating and Air Conditioning

Customer Spotlight: Specialize Heating and Air Conditioning

September 13, 2017 by Cheryl Spriggs

Customer Support Specialist, Cheryl Spriggs, sat down with Lorenzo Riveria of Specialize Heating and Air Conditioning to talk about Service Direct.
Ad Extensions: Turning Your Service Listings Into Eye-Catching Ad Copy

Ad Extensions: Turning Your Service Listings Into Eye-Catching Ad Copy

September 6, 2017 by Ty Alyea

How to tailor your ads to ensure more eyeballs are drawn to your listing and are more inclined to click on your ad to learn more about your business.
How Austin Has Influenced Service Direct

How Austin Has Influenced Service Direct

August 29, 2017 by Raquel Phillips

Just south of downtown, Service Direct is nestled in Austin’s Sunset Valley with a friendly environment.Here's why Austin inspires us to be better!
What Does It Mean To Be a Google Premier Partner

What Does It Mean To Be a Google Premier Partner

August 23, 2017 by Joshua Chakra

Every day Google AdWords is used by millions. Google relies on marketing partners like Service Direct to help customers manage their AdWords accounts.
Hire a Professional Photographer and Increase Conversion With Before/After Remodeling Photos

Hire a Professional Photographer and Increase Conversion With Before/After Remodeling Photos

August 18, 2017 by Stevie Valle

If your work is in the business of remodeling, before and after photos are vital to the success of your marketing campaigns.
For The 2nd Year In a Row, Service Direct Is Honored on the Inc. 5000 List

For The 2nd Year In a Row, Service Direct Is Honored on the Inc. 5000 List

August 16, 2017 by Rachel Ramsey

For the 2nd year in a row, Service Direct has been honored as part of Inc. Magazine’s Inc. 5000 list of fastest growing private companies in the country.
Do Your Customers Trust You?

Do Your Customers Trust You?

March 6, 2017 by Rachel Ramsey

What can you do to ensure trust is built with your potential customers? We asked Service Direct’s VP of Sales, Matt Buchanan, for insight into best practices.
How One Company Increased Productivity by Improving Phone Etiquette.

How One Company Increased Productivity by Improving Phone Etiquette.

January 13, 2017 by Stevie Valle

Fencemaxx owner, Scott Scheur, sits down to share how an increased focus on phone etiquette helped increase productivity and customer satisfaction.
Unconventional Benefits that Attract Top Talent

Unconventional Benefits that Attract Top Talent

December 16, 2016 by Stevie Valle

With traditional benefits becoming relatively standard, what can your business offer to enhance the benefits package to attract (and keep) new talent?
2016 Service Direct Here To Help Award

2016 Service Direct Here To Help Award

December 13, 2016 by Rachel Ramsey

This award is given to our clients who consistently demonstrate professionalism and courtesy during their phone interactions over the course of the past year.

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