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2019 Home Service Call Performance Report

2019 Home Service Call Performance Report

August 7, 2019 by Service Direct

An analysis of inbound call performance in the home services industry, and the most critical call metrics that impact the bottom line.
What is Pay Per Lead?

What is Pay Per Lead?

August 7, 2019 by Rachel Ramsey

One of the most ambiguous terms in lead generation is pay-per-lead (PPL). This is a muddled term because, for one, it’s sometimes used incorrectly.
Lead Generation Pricing Models For Contractors

Lead Generation Pricing Models For Contractors

August 7, 2019 by Matt Buchanan

When it comes to lead generation for home service contractors, pricing models for online lead services can vary quite a bit, so which one is best for you?
How To Get More Plumbing Leads For Your Business

How To Get More Plumbing Leads For Your Business

August 7, 2019 by Rachel Ramsey

If you’re wondering how to get plumbing leads consistently, consider some of the following techniques.
8 Ways To Improve Effectiveness Of Your Marketing Emails

8 Ways To Improve Effectiveness Of Your Marketing Emails

August 7, 2019 by Rachel Ramsey

Don't take email marketing for granted. Here are 8 tips to make sure you are focused on Effectively Emailing your customers.
Customer Spotlight: Black Diamond Experts

Customer Spotlight: Black Diamond Experts

September 12, 2018 by Cheryl Spriggs

We sat down with Carlos Lee—Black Diamond’s Director of Marketing—to find out how they’re using our services to grow their business.
Service Direct Listed On Inc. 5000 For 3rd Consecutive Year

Service Direct Listed On Inc. 5000 For 3rd Consecutive Year

August 15, 2018 by Rachel Ramsey

For the 3rd Consecutive Year, Service Direct Appears on the Inc. 5000, Ranking No. 2,284 With Three-Year Revenue Growth of 192 Percent.
Why You Need To Know Your Call Answer Rate

Why You Need To Know Your Call Answer Rate

June 27, 2018 by Joshua Chakra

We analyzed a random sample of calls across several home service categories to better understand how call performance impacts the bottom line.
Top 5 Articles On Local Lead Generation For Home Services

Top 5 Articles On Local Lead Generation For Home Services

May 17, 2018 by Joshua Chakra

Our mission is to help local service businesses grow and thrive. As such, we compiled the five most popular articles on local lead generation to date.
The History of Service Direct, As Told By The Co-Founders

The History of Service Direct, As Told By The Co-Founders

April 9, 2018 by Raquel Phillips

We sat down with our four co-founders and got the scoop on the humble beginnings of Service Direct, and how it became the business that it is today.
Customer Spotlight: Hi-Lite Electric

Customer Spotlight: Hi-Lite Electric

March 13, 2018 by Cheryl Spriggs

We sat down with Angie Zeppieri from Hi-Lite Electric in Toronto to learn more about how they've used Service Direct to grow their business.
Handyman Connection Conference Recap

Handyman Connection Conference Recap

February 20, 2018 by Brittany Naylor

Handyman Connection Foundation For Success 2018 brought all franchisees together. Each year, vendors are invited to participate in this celebration, with a variety of activities in place for networking between franchisees and vendors like Service Direct.
Love Is In The Air: Top 5 Apps We Adore

Love Is In The Air: Top 5 Apps We Adore

February 14, 2018 by Stevie Valle

We're writing a love note to the apps that keep us happy, productive, and organized each day. Here are the top five apps that have captured our hearts.
Optimizing Google Ads During The Seasonal Slowdown

Optimizing Google Ads During The Seasonal Slowdown

February 8, 2018 by Ty Alyea

Seasonal weather changes typically lead to a rise in demand for heating technicians, plumbers, and water damage professionals; however, they can also make for very competitive environments as well.
Floor Coverings International Convention 2018 Recap

Floor Coverings International Convention 2018 Recap

January 30, 2018 by Cheryl Spriggs

Service Direct had the opportunity to sit in on the 2018 Floor Coverings International Convention in Cancun, Mexico.
Service Direct: Our Mission, Vision, and Values

Service Direct: Our Mission, Vision, and Values

January 24, 2018 by Rachel Ramsey

We recently went through the process of defining our mission, vision, and values, and we are excited to share these with everyone.
The Future of Customer Service: IoT

The Future of Customer Service: IoT

January 17, 2018 by Joshua Chakra

There's different technical and policy-related conversations happening around IoT, but most people are still trying to grasp what the heck it's all about.
5 Budgeting Mistakes to Avoid in 2018

5 Budgeting Mistakes to Avoid in 2018

January 9, 2018 by Cheryl Spriggs

Creating and keeping a budget is critical to ensuring the continued success of your company. Start 2018 off strong with these 5 Budgeting Mistakes to Avoid.